The Medical Room is able to offer significant savings on original equipment supplier / manufacturer (OEM) service pricing, contracts can be tailored to meet your requirements and the service delivery designed to fit around your operational constraints.
We specialise in maintenance days, whereby the customer can choose to have all their medical equipment serviced in one go. This enables clinicians and hospital managers plan their maintenance events to fit their operational requirements. By setting predetermined service dates it allows the Hospital, Clinic or Department to plan their admissions and dairies to gain maximum utilisation of their assets.
“We seek to achieve a holistic approach to clinical engineering maintenance, working with healthcare providers in setting up their PPM visits to ensure the most efficient utilisation of their inventory with the least amount of disruption to their healthcare service delivery.”
Each contract or site has its own designated engineer assigned to provide the customer with a known, reliable point of contact and to organise and co-ordinate the maintenance visit.
We are also happy to discuss dedicated site based engineers working alongside your technicians and supplemented by our mobile field engineers, to provide our customers with the service that best meets their operational needs.
Please see below for further details of specific service offerings:-
Our technicians are industry / manufacturer trained and this combined with our own extensive in house training programme ensures that they remain fully conversant with the equipment they are servicing and up-to-date with changes in technology.
Our Cloud Database enables our engineers to upload all maintenance events immediately they are completed. We provide our customers with access to this database, allowing them to monitor and track maintenance in real-time. The database has been developed to assist the customers to specifically address the requirements of Care Quality Commission (CQC) inspections.
Our quality system ISO9001:2015 is overseen by our quality management team and is independently audited and accredited.
All practices are in line with MHRA Guidelines April 2015 “Managing Medical Devices Guidance for Healthcare and Social Services Organisations”. Electrical Safety tests (where applicable) to IEC 60601-1-11:2015, BS EN 60601-1:2006 3rd edition and IEC 62353 : 2nd edition 2014.
This shared database of more than 20,000 manufacturer supplied documents allows staff to look up, download and if necessary request a User Manual on behalf of their organisation within a single domain. The database offers the following:
To try out the database please send your details via email to firstname.lastname@example.org and we will send you a temporary username and password or for more information and to view a short demonstration video visit www.bioclinicalservices.com.au
As part of our Clinical Engineering Service we offer our customers access to our eQuip Cloud Database.
All our customers medical equipment is loaded onto the eQuip system as part of our service.
Each item is fitted with an identification label; this can be the customers own asset number or they can be incorporated or combined into our RFID labels which are fitted as part of our Clinical Engineering Service.
The customer is given a unique user name and password to allow them access into the eQuip database allowing them to view at any time the maintenance status of their equipment.
Radio-Frequency Identification (RFID) is the use of radio waves to read and capture information stored on a tag attached to an object. A tag can be read from up to several meters away and does not need to be within direct line-of-sight of the reader to be tracked.
We have extensive experience of installing RFID systems and work for many of the industry’s leading suppliers of tracking systems. Our RFID teams have experience of installation on very large Trust sites and we can advise on the practicalities and challenges faced when undertaking a project consisting of very large medical equipment inventories.
Medical Equipment Audits: Alongside our RFID offering our teams are very experienced in undertaking large site equipment audits. During these audits we can also carry out the following:
Database Cleansing: Over the years, equipment can remain on a maintenance database or on an asset register even though it may have been removed from service. In our experience, whilst carrying out Equipment Audits and RFID installation projects as much as 40% of equipment on a database will no longer be on site. Carrying out an Audit will identify the items no longer available or not found. Removing these items from the database will allow accurate maintenance plans to be set up and create a clearer picture of the equipment available or in service, in turn helping with budget planning and a more efficient use of maintenance resources.